At BHR Clinic, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information in compliance with European data protection laws, including the General Data Protection Regulation (GDPR).

1. Who We Are

BHR Clinic is a specialized hair transplant clinic dedicated to providing personalized care and treatment. We are committed to maintaining the confidentiality and security of your personal information.

2. Information We Collect

We may collect and process the following types of personal data:

• Contact Information: Name, email address, phone number, and postal address.
• Medical Information: Details about your health, medical history, and hair transplant requirements.
• Photographs: Images of your scalp or hair sent by you for consultation or treatment purposes.
• Technical Data: IP address, browser type, and usage data when you visit our website.

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide you with personalized hair transplant consultations and treatments.
• To communicate with you regarding appointments, follow-ups, and clinic updates.
• To improve our services and ensure the best possible care.
• To comply with legal and regulatory obligations.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily provide your data and photos for consultation or treatment purposes.
• Contractual Necessity: To fulfill our obligations when you engage our services.
• Legal Obligations: To comply with applicable laws and regulations.

5. Data Sharing and Disclosure

We respect your privacy and do not share your personal data, including photos, with third parties unless:

• You have explicitly consented to the sharing.
• It is required by law or regulatory authorities.
• It is necessary to protect your vital interests or those of another person.

6. Data Security

We implement robust technical and organizational measures to safeguard your personal data against unauthorized access, loss, or misuse. These measures include encryption, secure storage, and restricted access to sensitive information.

7. Your Rights Under GDPR

As a data subject, you have the following rights:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request corrections to inaccurate or incomplete data.
• Erasure: Request the deletion of your data under certain conditions.
• Restriction: Request the restriction of processing in specific circumstances.
• Data Portability: Request the transfer of your data to another organization.
• Objection: Object to the processing of your data for certain purposes.
• Withdraw Consent: Withdraw your consent at any time, where applicable.

To exercise any of these rights, please contact us at info@bhrclinic.com.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After this period, your data will be securely deleted or anonymized.

9. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that adequate safeguards are in place to protect your information in accordance with GDPR requirements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be revised accordingly.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
BHR Clinic
200 Chaussée de Waterloo, 1640 Rhode-Saint-Genèse, Belgium
info@bhrclinic.com
+32 2 344 7178

Thank you for trusting BHR Clinic with your care. We are dedicated to protecting your privacy and providing you with exceptional service.